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Shipping & Returns


Required Delivery Information

The delivery information includes full name, correct Street Address, email address, post code and phone number. If the either address or phone number isn't correct, you won't receive the items, you will be responsible for the lost.

Shipping options and charges

Shipping your purchases on time is very important to us. To make sure you receive your purchases as soon as possible, the items mostly will be shipped by DHL or EMS. We're glad to offer international shipping to most places in the world.

Process time of your order

All items are dispatched within 1-2 business day of placing your order, subject to payment verification. Upon shipment, you will receive a shipment confirmation e-mail with the carrier and order tracking information.

Note: All orders are processed and delivered Monday through Friday, excluding holidays. We cannot be responsible for unanticipated delays, such as holidays or incorrect addresses. And we recommend that someone be available to accept the package. If you are not able to sign for delivery at home we suggest having parcels sent to your workplace.

Track your order

When the order has been dispatched, we'll email you the tracking code and express website in 12hours which you can check the items online. You can also track your order on the My Account page.

Tracking number to verify on:

EMS website: http://www.ems.com.cn/english.html

DHL website: http://www.dhl.com/en.html OR

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